Description
Today, Voice-Over-Internet-Protocol (VoIP) and streaming multimedia are becoming a fact of life in many networks. System administrators must now be familiar with a whole new set of technologies, terms, and acronyms. Quality-of-Service (QoS) concerns that didn't exist a few years ago are now critical to optimizing network performance. In this one-day seminar, you'll gain an understanding of the terms and techniques needed as you implement voice, video, and multimedia solutions on your network. Designed as a vendor-neutral overview, this seminar includes convergence training, an overview of converged network equipment and protocols, and fundamentals of telephony training for I.T. professionals.
Bring this Workshop Onsite to Your Location. Small or large groups; Save on travel expense and time away from the office by bringing the training right to your door. Request a quote.
Course Objectives
Upon completion of soundtraining.net's Fundamentals of Telephony and Multimedia training workshop, you'll...
- Gain an understanding of telephone systems including analog and digital
- Review types of telephone cable
- Discuss telephone end points
- Gain an understanding of new protocols including SIP and H.323
- Review how digital telephone systems integrate with e911 and law enforcement
Certifications and Exams
This Fundamentals of Telephony and Multimedia training workshop is designed to help working I.T. professionals gain knowledge necessary to help them perform better in the workplace. It can also help prepare the student for professional certification including CompTIA Convergence+. Exam candidates are encouraged to visit the CompTIA website for complete exam objectives and outlines.
Who should attend?
This workshop is intended for network administrators, network engineers, IT managers, CIOs, CTOs, and anyone involved in implementing VoIP, video, and other multimedia services in a converged network environment.
Course Outline
Module One: The Public Switched Telephone Network
- Understanding Types of Telephone Systems
- Understanding Tip and Ring
- Color code
- The Basics of Telephone Numbers and Dialing Plans
- Pulse or DTMF?
- Legacy Telephone Systems
- IP Telephony Systems
- The Fundamentals of Voice Transmission: Transport and Signaling
- Signaling System 7
- Wiring for the PSTN
- The Cable Plant
- The Central Office
- The Role of a PBX: TDM, IP only, Hybrid
- Understanding the Endpoints in a Converged Environment: Analog Phones, IP Phones, TDM Terminals
- Encoding, Decoding, and Compression
- Codecs
- Understanding Companding
- ISDN
- T and E Carriers
- SONET and SDH
Module Two: Merging Data and Voice Networks
- Reasons to Merge
- Understanding the Components of Mobility
- Find Me/Follow Me
- E911 and CALEA Compliance
- Emergency Services
- Communications Assistance for Law Enforcement Act (CALEA)
- Converged Network Protocols
Module Three: Enabling, Managing, and Troubleshooting VoIP
- Understanding the VoIP Layered Architecture
- Layer One: Packet Infrastructure
- Layer Two: Call Control
- Layer Three: Applications
- Implementing and Managing Quality of Service
- Applications requiring QoS
- Obtaining QoS
- QoS mechanisms
- Voice Activity Detection
- Comfort Noise Generation
- VoIP Software and Hardware
- Understanding Noise and Jitter
- Noise and jitter: Nemesis of digital communications
- Digital signals
- Signal sampling process
- Signal Integrity
- Noise in the digital world
- Jitter and altered timing
Module Four: Merging Data and Video Traffic
- Video Standards and Network Performance
- Video standards
- Common Intermediate Format
- Transmission standards
- Transmission methods
- Content distribution
- T.120 protocols
- The Advantages of Merging Multimedia and IP Networks
- Common Video over IP Hardware
- Cameras
- Dedicated Video Conferencing Systems
- Microphones, Headsets, and Speakers
Module Five: Managing Converged Networks
- Number and Dialing Plans
- Policy Management
- Usage Policies
- Quality of Service
- Call Detail Records
- Network Performance Analysis
- The Effects of Different Network Hardware on Performance
Prerequisites
Prospective attendees should have completed soundtraining.net's Computer Networking Fundamentals workshop or have equivalent knowledge.
Schedule and Registration
One day.
- Registration: 8:30 a.m. to 9:00 a.m.
- Morning session: 9:00 a.m. to noon
- Lunch (on your own): 11:45 a.m. to 12:45 p.m.
- Afternoon session: 12:45 p.m. to 4:00 p.m.
Onsite Training
Bring us onsite to your location! Private team training is a great training solution for your group.
All of soundtraining.net's workshops and seminars are available for presentation onsite at your location. You choose the time, the topic, and the location and we'll be there with the training you need for your team. Call (206) 988-5858 or click here for more information about bringing training right to your door. Request a quote.
