IT customer service training

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Don R. Crawley

Don R. Crawley | IT Author and Speaker

Paul R. Senness

The Accidental Administrator:  Cisco ASA Security Appliance

Cisco ASA Book

The Accidental Administrator:  Linux Server Step-by Step Configuration Guide

Linux Book

The Accidental Administrator:  Cisco Router Step-by Step Configuration Guide

Cisco Router Book

The Compassionate Geek:  Mastering Customer Service for IT Professionals

IT Customer Service Book

Tweeting Linux:  140 Linux Configuration Commands Explained in 140 Characters or Less

Linux Command Reference



Online I.T. Customer Service Training

Compassionate Geek Podcast

Tips, practical advice, and occasional rants on customer service and communication.

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Improve your IT customer service skills.

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